Healing through technology – Elets eHealth


Karan TalrejaFounder – RESET TECH shares that people will move from the physical model to a digital model, even for healthcare, as they work out the 2022 healthcare vision. Edited excerpts:

What is your organization’s vision for the new financial year?

We are planning to launch our health product, a mobile application. This application would focus on all kinds of diseases that can now be cured through the online platform instead of having to physically visit our doctors or healers. We also have a complete technology plan where the solution we will give is as close as possible to a physical solution where people can use the technology to heal without missing the physical touch and feel of a doctor or healer like in the past. Our technology will therefore be able to make it as humane as possible by means of a digital offering.

What innovations is your company planning in your products, services and marketing strategies to better serve customers?

We use the latest artificial intelligence technology to understand users’ chronic illnesses and provide therapeutic solutions that best suit them. We are also creating a practice clinic within the platform where users can do their daily yoga practice by themselves using the computer vision technology. This computer vision technology, along with AI, allows the user to position and correct their yoga asanas themselves in case they cannot afford therapist programs. The platform also creates personalized daily disease programs based on the progress of users’ therapy effects.

How do you see the healthcare sector evolving in the new financial year? What new challenges and opportunities do you see?

There is great benefit to the health industry in the next financial year or decade. In the past two years, the pandemic has completely changed the scenario and has seen a paradigm shift in the way people accept digital healthcare solutions. We expect that this decade of 2021 and 2030 will be the decade when substantial people will move from the physical model to a digital model, even for healthcare. And we can see the coming years as a game changer in this industry. We are very happy to be at the beginning of the transformation and we will benefit a lot from that.

That’s why we try to keep our technology so that people get results, it’s effective and they don’t miss the benefit of a physical visit to their doctor or healer. We will also provide digital face-to-face services for people who need them.

What are the positive catalysts for ICT adoption in government?

With mobile penetration in India, it has become one of the largest markets in the world and with the improvement of connectivity from 3G to 4G and now 5G services, ICT adoption has taken a giant leap forward in India. As the Government of India encourages digital transformation and awareness, digital health companies like us will have a positive and responsible impact on consumers to improve health standards.

What are the challenges or roadblocks that could hinder the adoption of digital technology in the public sector?

The widespread adoption of technology has been slower in government than in the private sector. Given the magnitude of the impact technology can have on public entities, it is important to understand the roadblocks that stand in the way of systemic government adoption of technology. All organizations face challenges in adopting new technologies. However, the public sector tends to be less agile than their private sector counterparts, due in part to their established practices and processes. In parts of the private sector, a strong culture of experimentation encourages workers to innovate, and positive performance is rewarded. In government, employees may be less encouraged to take risks. In the public sector, that awareness among employees is not yet there, and most prefer to work manually rather than enlist the help of technology.

What is your vision for introducing new IT tools and technologies into your organization?

We are a technology-led company that always aimed to adopt all the latest technology trends in the market. Our vision to provide our consumers with the best health services can only be realized through the use of new IT tools and technologies that scale quickly, improve the consumer experience and help users solve their health problems at the click of a button. We strive to use technology to reach as many people as possible and make our app easily accessible with great information and health techniques to get rid of their chronic diseases.

How will the fate of medical students affect medical education in India?

There is a great benefit to students who are currently finishing medical and health care studies. In the past, first of all, most doctors or healers were very used to the physical model, while at the moment the model is very hybrid and we have for example people who actually visit doctors, or people who want online consultation, or you have people they go to the doctor once and rest they want to do it online. So it’s a very hybrid and dynamic model now. So for students who are currently passing out of medical colleges, it will be of great benefit to them because it will be easy for them to adapt to this hybrid model. And it will become much easier for them to adapt to the current environment as they are on the cusp of a very major healthcare transformation. So they will benefit from both the physical and digital space. I also think that they are much better equipped because they have a fresh start for that, and they are not used to any model and therefore they are very open to something new. It is a very good space for them to be.

Early doctors or people who passed out had a very limited number of people they could reach, that is, mostly those who could visit them. Looking at the current scenario, it has turned towards a positive future. Now, for example, the students who pass out in Bangalore can heal patients who are abroad at ease without much challenge, and I think this will only help to substantially increase their reach to patients and also their understanding of diseases across the globe. world. There are different lifestyles, different patterns of etching. Hence, the current group clearly needs to be much better educated on global health issues rather than just on issues that are very local to their city or their state. So I think it’s a great time for anyone passing out from the medical education industry.

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