Best Buy Totaltech is the retailer’s membership program offering exclusive perks like free in-home installation on select products and unlimited Geek Squad tech support. The membership is similar to Walmart Plus and Amazon Prime.
In the past, members have received early access to PS5 restock events. (Although most of Best Buy’s restocks have been open to the general public). Now that Prime Day is upon us, Totaltech members also get access to Best Buy’s Black Friday in July sale.
For $199.99 per year, Best Buy Totaltech gives members access to a 24/7 concierge service, free shipping (with no minimum), 2-year warranty protection, and exclusive member-only deals. (Best Buy credit card holders would only pay $179.99 per year). Members also get a 60-day extended return window on select purchases. The cost of entry is significantly higher than Amazon Prime ($139/year) and Walmart Plus ($98/year). However, Best Buy is hoping to it can attract its loyal customers with unique perks. Here’s a look at what you get.
Best Buy Totaltech locations
Currently, Best Buy Totaltech is available in select stores only. That includes locations throughout Iowa, Oklahoma, and eastern Pennsylvania. By the end of the month, Best Buy Totaltech will expand to customers and select stores in Minnesota, North Carolina, and Tennessee. The retailer expects the service will be available in about 60 stores during its initial rollout.
Best Buy Totaltech membership perks
Best Buy Totaltech’s most unique features include 24/7 tech support and an extended 2-year warranty on “most” products purchased at Best Buy. The latter also covers Apple Care on Apple devices. This could be an excellent perk for Apple fans given that Best Buy is one of our go-to stores for the best Apple deals.
Apple Care for the base 10.2-inch iPad costs $69 per year at Apple and can cost as much as $249 for three years of Apple Care on a new MacBook Air. While most shoppers probably don’t get three years of Apple Care, Best Buy Totaltech’s automatic 2-year warranty could make the service’s $199.99/year price tag a little easier to swallow for Apple fans.
In addition, Best Buy Totaltech members will get access to exclusive deals. The retailer already offers noteworthy deals for its myBest Buy members, so we assume Best Buy Totaltech subscribers might see even better savings. As one of Amazon’s biggest competitors, members might even see Best Buy take on Prime Day with some Best Buy Totaltech deals of its own.
Best Buy Totaltech is expected to replace the retailer’s current Total Tech Support program ($199.99 per year).